CONTACT US
Connect Users
- Dial - 198 (toll free) For Wireline Faults
- Dial - 198 (toll free) For Internet/Technical Complaints
- Dial - 155223 (toll free) For VAS Deactivation
- Dial - 199 For Product & Scheme/Billing
- Dial - 1999 For Enterprise Solutions
- Dial - 1909 For DND/NCPR helpline
- Email: customercare@connectbroadband.in
- Telecom Consumer Charter 2024-25
- Telecom Consumer Charter 2024-25(Hindi)
- Telecom Consumer Charter 2024-25(Punjabi)
- Commercial Communication Preference & UCC Complaint Registration Process
- Commercial Communication Preference & UCC Complaint Registration Guide
Network and Customer Service Performance for the Quarter Ending Sep’2024
Non-Connect User
- Dial - 1725050505 For Product & Scheme/Billing
- Dial - 1725055355 For Wireline Faults/ Internet/Technical Complaints
Appellate Authority
- Name : Ms. Archana Sharma
- Contact Number : 172-5013060
- Fax Number : 172-5091920
- Address : B-71, Phase - 7, Industrial Area, Mohali-160055
- Timings : 9:30 AM to 6:00 PM (Monday to Friday)
- E-Mail : appellate.authority@connectbroadband.in
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Jammu and Kashmir
